Service For your comfort

To make your stay with us as pleasant as possible, we have compiled all the important information for you. From check-out times and breakfast options to wellness offers and excursion tips - you can find everything here at a glance. Whether you want to spend a relaxing day on the beach, enjoy our culinary highlights or explore the surrounding area, our service team will be happy to help you at any time. We look forward to welcoming you as our guests soon.

 

Guest information

The children's and youth club will be open again at Christmas, New Year's Eve and from Easter 2025. Children aged between three and 15 can enjoy a variety of activities such as table football, painting and arts and crafts and meet holiday friends their own age. Over the Christmas period, the turn of the year and Easter, we also have special programmes on offer, including Christmas decorations and gift-making, baking biscuits and Easter egg hunts.

Go to the hairdresser in peace and quiet, without any time pressure or appointment stress: This is possible on your holiday on Rügen. Visit the ‘Figaro’ hairdressing salon, which is located directly at the entrance to the Rugard Royal Spa in the Rugard Thermal Strandhotel opposite. Here, the team will conjure up a new cut, fresh colour or a chic hairstyle for a candlelit dinner for two. Your hair will be treated exclusively with certified vegan, silicone- and paraben-free products from ‘PUR Hair’, which care for your hair and scalp with natural ingredients. Appointments can be made daily by appointment on 038393 / 56847 (hairdresser) or 038393 / 56699 (spa reception at the Arkona Strandhotel).

A luxurious start to your well-deserved Baltic Sea holiday: let our elegant limousines pick you up right on your doorstep - luggage service included, of course. The limousines have modern equipment so that you can make yourself comfortable in the fully air-conditioned interior even in summer. Our chauffeurs are punctual, discreet and have excellent local knowledge. During the comfortable journey, you can leave everyday life behind you, enjoy the scenery and look forward to a carefree time full of beautiful impressions in the Baltic seaside resort of Binz.

The cost of the limousine service is € 550 for a journey from Berlin to Binz and back. This amount is the starting price for all journeys.

Would you like to travel with your electric car? No problem at all! You are welcome to use the underground car park of the Arkona Strandresidenzen for charging. Here you will find a 16A charging station, which costs € 10 per charging session. In the meantime, you can take a short walk on the beach or enjoy one of our many culinary specialities.