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Does the hotel have Wi-Fi?
Our entire hotel is equipped with Wi-Fi. You can obtain the Wi-Fi password at the reception. You will also find it on the back of the sleeves for your room cards.
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Is parking available on site?
Yes, underground parking is available on site for € 15 per night. Please make sure to reserve your space in advance.
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Is there a charging station for electric cars?
We provide you with a charging station for your electric car in the underground garage of the residence. A charging process is charged at € 10.
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Which credit cards can be used for check-out at Arkona Strandhotel?
We accept VISA, Eurocard, American Express and the EC card with secret code from an invoice amount of € 10 when you check out at reception at the Arkona Strandhotel.
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Are there medical clinics near the apartments?
Our reception staff at the Arkona Strandhotel will be happy to help you if you are looking for a doctor or pharmacy.
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Can bicycles or a car be rented on site?
The reception at the Arkona Strandhotel will be happy to help you book a rental car. You will find the Deutschmann bike rental service at the IC train station.
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Is there a childcare service?
We offer childcare in our kidsclub (open at Easter, Christmas and New Year's Eve 2025) between the Rugard Thermal Strandhotel and the Arkona Strandhotel. By the way: If you need an additional baby crib, please ask at our reception.
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Are pets allowed in the Arkona Strandresidenzen?
Pets are also more than welcome to stay with us. We take the right to charge a fee per day/pet. Pets are not allowed in the restaurant, but you are welcome to use the tables in the bar area. Please note that a tourist tax of € 2 per day and animal will be charged for your dogs.
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Are there golf courses near the Arkona Strandresidenzen?
Our guests can play free of charge on the 18-hole golf course at Schloss Karnitz. It is located about 26 km from our hotel and offers a beautiful setting for golf enthusiasts. The complimentary golf offer will be available again from March/April 2026. For more information and to book this offer, please contact our reception.